2013年11月19日星期二

Some businesses flooring industry competition perpetrating a fraud



Currently, the increasingly fierce competition in the flooring industry , in the flooring industry norms is still not perfect at the same time , many flooring companies is inevitable for their own interests and to deceive consumers , many consumers in the purchase of flooring materials when done their homework beforehand though , However, once into the floor stores, businesses still can not help being fooled floor .

Warranty too pompous

Recently, Beijing is a well-known flooring consumers to buy a certain brand of products , businesses committed floor has 10 years of sales warranty period . However , the local board problems, consumer warranty claims , the clerk has long shirk responsibility , refused to honor the warranty obligation . Like this situation in the field of sanitary ceramics is also very common , many CHINA MANUFACTURED STONE VENEER businesses in the Marketplace publicity will play " accessories lifelong free maintenance , warranty 5 years faucets , shower and lifetime maintenance " like the advertising slogan. In fact, these are mostly verbal , and no written contract , there is no clearly marked in the consumer 's shopping voucher .

Once similar consumer disputes , consumers must have evidence preservation awareness . If the flooring business just to make a verbal commitment , there is no written evidence , then the emergence of consumer disputes , the interests of consumers can not be guaranteed . Therefore, consumers must polish his eyes , do not be fooled by businesses to carefully ask the clerk warranty coverage, if the merchandise key components , the vulnerability does not give warranty , then the warranty on the misnomer.

Solid wood flooring is perpetrating a fraud

In mid-June , Changsha, Hunan, Chen intends decoration of the new house, he and his wife went to decorate the city pick flooring. One went into decorating the city , the couple was leafleting promotional staff brought a flooring store . In the shop owner Chen enthusiasm recommendation, careful comparison of the wood , pattern, shiny and price , the final decision to purchase a solid wood floor .

Due to renovation work contracted to the decoration company, therefore , on the floor to the home when Mr. Chen did not personally see . In early July, Mr. Chen came to the home is being renovated , want to see progress , did not expect the installed floor bedroom so he was surprised . "This is not my original purchase of the floor ." Chen said , the installed floor either brightness or pattern , color, not their own that section of the field was selected board . Renovation workers told Chen, based on his years of experience , unlike the home shop floor is solid wood , but rather an ordinary laminate flooring .

Mr. Chen immediately get in touch with the shop floor , the result is the shop owner insisted that Chen had the optional floor , the floor and stressed there is only " color " , no other problems. Mr. Chen once again came to the shop floor , one can recognize that his original selected floor models , and its installation on the floor with their home compared to just a difference of thousands of miles apart . However, no matter how questioned Chen , shop owner insisted that the floor is no problem, is unwilling to return or exchange .

Furniture, building materials substitution phenomenon common, smaller size than the original toilet , door than the original material is poor, small in size than the original furniture , etc., to do all sorts of unscrupulous businessmen Act consumers are very angry. Consumers not to purchase freeloaders , to try to buy in regular stores branded merchandise, have a certain awareness of consumer rights , for example , you can ask for a small sample to the merchant in the contract on the size, material to make a clear agreement , or the scene to take photographs as evidence .

Buy more tricky floor

" I remember the day participants to buy many people, especially , I was jammed before finally ordering a favorite for a long time to brand flooring , which is lower than 50% off the price of let me show off in front of colleagues for a long time ." An Hunan consumers said so little promise . But let small Xu did not expect that , a week after he was told that the number of excessive buy the products in short supply , such as to pick up as soon as possible must pay a " rush fee ." The promise to pay a small rush fee after he was required to pay much higher than the market prices of the installation fee . Goods sent home that day, a small promise and paid a large upstairs unloading fees and charges . Until all the dust settles , he discovered that the price of the floor itself is cheap, but a hodgepodge of charges so that he suffered a major loss .

This trick often appear in commodities buy building materials , some businesses in order to increase product sales , will give low prices to attract consumers , CHINA STONE VENEER  consumer products often overlooked aspects of logistics and after-sales costs, in delivery and installation stages are businessmen charged extra high surcharges.

Businesses without charge or buy building materials to improve delivery fees, installation fees, in order to compensate for the loss in the Group buy , this behavior is an absolute violation of consumer rights . In recent years, great strides joined buy building materials industry ranks , relevant survey shows that over 80 % of people had to participate in the renovation or want to participate in group buying .

However , buy surge in driving business performance while increasing complaints associated . Buy counterfeit goods flooding the market , the additional costs are too high , do not provide invoices, difficult issues such as after-sales service have surfaced , becoming the flooring buy the market "cancer ." Businesses should be operating in good faith concept, so buy real benefits for consumers , rather than as a means to deceive consumers .


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